Privacy Policy

Effective Date: 10/09/2024

1. Introduction

Welcome to Mekong Smile JSC (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website [https://nucuoimekong.com] and our services, including any interactions with the Facebook platform.

2. Information We Collect

We collect various types of personal information to provide and improve our services, including:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Technical Data: IP address, browser type, device information, and usage data.
  • Facebook Data: When you use Facebook login or integrate with Facebook services, we may collect information such as your Facebook user ID, profile information, and any other data you consent to share.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing our services.
  • Improving user experience and personalizing content.
  • Communicating with you about our services, including updates and promotional offers.
  • Analyzing usage patterns to enhance our services.
  • Complying with legal obligations and resolving disputes.

4. Information Sharing and Disclosure

We may share your information with:

  • Third-Party Service Providers: Who assist us in operating our services, such as payment processors or marketing partners.
  • Business Partners: For joint marketing efforts or promotions.
  • Legal Authorities: If required by law or to protect our rights and safety.
  • Data Transfers: Information may be transferred to and processed in other regions, including outside your country, where data protection laws may differ.

5. User Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information.
  • Deletion: You can request the deletion of your personal information.
  • Withdrawal of Consent: You can withdraw consent for processing your information at any time.
  • Opt-Out: You can opt out of receiving marketing communications.

To exercise these rights, please contact us at contact@nucuoimekong.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us analyze usage patterns, personalize content, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: contact@nucuoimekong.com
  • Address: Số 5, Đường Trần Văn Hoài, Phường Xuân Khánh, Quận Ninh Kiều, Thành phố Cần Thơ, Việt Nam

Thank you for trusting Mekong Smile JSC with your personal information.